Terms and Conditions of Service

Watermark and Link Footer

All websites, applications and programs developed by Zuaru, C.A. will have our water mark and copy rights, unless the customer wishes to pay the amount as appropriate for it to be removed.

If the customer paid the corresponding fee to remove water mark and copy rights of Zuaru, C.A. and want to hire a new service with the company, it will not be exempt from water mark and the rights of copy rights unless the customer wishes to pay again corresponding amount to remove them.

It should be an extension of a service already hired and paid all to remove water mark and copy rights, the customer is obliged to pay an additional 25% of the new budget concepts removal of our water mark and copy rights or include our water mark and copy rights to all the contracted service without pay 25% of the new amount due.

If the client wishes to modify our water mark to place another one of its choice, there will be paid corresponding to the removal thereof plus 25% wishing to add the full. This is because we are allowing the use of a water mark alien to ours for the benefit of our advertising services.

Delivery Policies and Testing Projects

Upon completion of the contracted service, the customer will have 15 calendar days counted from the date of delivery of the service to perform the respective tests it deems necessary for the proper functioning. The client must send a report via email to zuaru@zuaru.com if they require changes for bugs; Zuaru, C.A. is committed to correct errors so that the customer enjoys a good service provided.

If the customer wishes to make any changes of content or images, you must notify the email zuaru@zuaru.com in a period of 7 calendar days from the date of delivery of the service. Zuaru, C.A. make the necessary amendments that the customer deems necessary based on the service hired only if it is notified in the stipulated time, otherwise it will have an extra cost.

Payment Policies

If the client approves the quote sent by Zuaru, C.A., he agrees to pay within 3 working days 70% of the total amount of the service to be contracted to initiate the project and the other 30% remaining in the time Zuaru, C.A. make delivery of the service.

In cases when the service contracted has a period of delivery greater than or equal to 3 months, 30% of which must be paid in full at the time of service delivery, suffer monthly, except for inflation adjustments the client to make payment corresponding to 100% when you hire our services or make payment in foreign currency (US $).

Cancellation Policies and Services Projects

Approved the price and the payment of 70% the customer agrees to send content, logo and images you want for the development of the service contracted in a period no longer than 5 continuous days.

Payment of 50% of the total amount payable made by the client to hire the service will not be refunded in cases inherent to the client. Zuaru, C.A. takes this amount as compensation, without any obligation of any demonstration.

Once Zuaru, C.A. has delivered the contracted service and no customer response and the remaining payment of 30% of the total is obtained, the customer will be in default and will pay an additional 10% of the total daily amount. After 10 consecutive days from the date of the service, and still not have customer response, the project will be discharged completely from the server and removed and will expire on termination of the contract of service is given for full completion by default customer, so if the customer would like to pick up will have to make hiring service again, and amounts paid will be taken as compensation.

Read these terms are understood and accepted by the customer when you make the initial payment of hiring services.

Limitation of Liability

Zuaru, C.A. not liable for damages claimed, including those incidental or consequential, arising from our servers. In addition, Zuaru, C.A. is not liable for damages claimed, including incidental or consequential, resulting from the corruption or deletion of any web site from our servers.

Zuaru, C.A. reserves the right to cancel an account at any time for any reason that causes harm to the websites of any of our clients, as well as delete all contents and files upon termination, and to refuse, cancel or suspend service at our discretion.


Content and Use of Services

All services provided by Zuaru, C.A. should be used only for lawful purposes. Transmission, distribution, or storage of material in violation of any applicable law or regulation is strictly prohibited.


In the case of hiring the hosting service (hosting), the customer must pay all of it before it is awarded the service, which also includes renewal. Payment is made by Hosting annual taking by reference the opening date of the hosting account. If the customer has not paid in time scheduled renewal hosting service, Zuaru, C.A. is not responsible for the data or files that the customer lost. Zuaru, C.A. doesn’t make refunds under any circumstances, except as may be appropriate refunds because of over-payments proven.


The backups will be made only upon request, for them is always recommended that the client ask for the support of it. We make no warranty, express or implied, about the integrity of these backups since it does not depend on us at all the content of the website to support. Only backups for possible reinstatement of websites are made. It is entirely your responsibility to make changes always have a local copy of the same, and the entire website. The backup service is included in all our services Web Design and Hosting only once a month at the request of the customer. If data loss should occur because of an error Zuaru, C.A. without any attempt to restore the contents free of charge warranty. If data loss occurs due to negligence or incompetence client in securing their account or customer action, Zuaru, C.A. with no guarantee will try to recover the contents of which would result in additional cost

Intellectual Property

All codes and intellect works produced by Zuaru, C.A. are the intellectual property of the company, the customer under any circumstances may sell, distribute and / or modify our code in order to obtain a profit from them without the prior consent of Zuaru, C.A. in accordance with current legislation Copyright Venezuelan and international rights treaties signed and ratified by the Bolivarian Republic of Venezuela.

Jurisdiction. Applicable law

Zuaru, C.A. has been incorporated under the laws of the Bolivarian Republic of Venezuela; home is located in the city of Caracas. Zuaru, C.A. and their customers recognize Venezuelan law and accept the competence and jurisdiction of the courts of the Bolivarian Republic of Venezuela.

Modifications to the Terms and Conditions of Service

Zuaru, C.A. reserves the right to change these policies at any time.-